Sleeps from 2 to 13

Xinara House, a beautifully converted former bishop's palace in the heart of unsung Tinos

Xinara House Data Policy and Privacy Statement

Who we are

Xinara House and it's website xinarahouse.com are owned by the Greek partnership company Peter kia Susan Marston OE ox Xinara Tinos 84200 Greece. You can contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.

This Privacy Policy below explains how we collect, use, share and secure our users' personal data. We are responsible for collecting, holding and managing any personal data which you share with us. We will keep your personal details safe and secure and will use the personal data you provide lawfully and as explained below. We do not share your information with external companies and organisations. 

What information do we collect?

Enquiries - when you contact us about a potential booking we will not hold any details from you for any use other than for our response to you. Nor is this information shared outside of our business partners.

Making a booking - When you contact us to make a booking, or about a booking already made, we will collect and hold certain details in relation to that booking to help us to manage our agreement with you, your arrival and stay. This information includes lead-guest name, contact details, address, dates of arrival and departure, mode of transport, time of arrival, names of other guests, ages of guests if 16 years or younger, any special requirements and possible allergies. For emergency reasons we may also request contact details of other guests in your party. A booking is placed online using our website xinarahouse.com and via our secure partner, Supercontrol Ltd who also operate to detailed data management and protection guidelines https://supercontrol.co.uk/privacy-policy so you can be assured that your data is safe.

Payments - We do not see any card payment number details as all payments are handled through a secure payment gateway third party Yapstone International Limited It is entirely their responsibility to manage your data according to legal requirements in line with the Financial Authorities and GDPR. We receive no more than the name and address of the cardholder, amount paid and issuing bank as confirmation of payments. We do not take telephone payments so no card details are held.

Website Use - We also collect information about website use from Google Analytics. This information does not identify individual people.

How do we use your information?

The information you provide may be used in a number of ways, for example to enable us to respond to an enquiry, confirm your booking and payments made and make arrangements for your arrival.

We will never pass your details to a third party outside of our booking and management processes and payment gateway.

How is my information managed, stored and deleted?

Your data is held securely, using password encrypted technology for the length of time required by law for taxation purposes and under timescales specified for international travel. All data will be destroyed within legal timescales. We will ensure adequate protection is in place to protect the integrity and security of any information we process, hold and destroy and in compliance with applicable privacy laws. We review our privacy policy and its communication annually.

Your rights

You have the right to ask us at any time to: -

  • confirm whether we hold any of your personal data, and where, and to send you a copy of what we hold about you
  • correct any inaccuracies in your personal data and add any you feel is helpful
  • delete (to the extent possible) any of your personal data, where we are required by law to do soto stop processing your personal data, where we are required by law to do so
  • stop processing any of your personal data that we process on the basis of our legitimate interest

What about linked sites?

Our website may contain links to other websites. This privacy notice only applies to ourxinarahouse.com, so when you link to other websites you will need to refer to their own privacy policies.

What about telephone calls?

We do not record telephone conversations.

Cookies

Cookies are small data files that websites generate and ask to store on your computer. Most websites use cookies in one form or another. They are typically used to:
• Remember settings, so you don't have to keep re-entering them whenever you visit a new page
• Measure how you use the website so we can make improvements to the user experience
To learn more about cookies and how to manage them, visit AboutCookies.org, or read on to find out more about how we use cookies.

Google Analytics

Google Analytics is in use on this site to collect information about how visitors use the site and to help us identify ways in which we can improve the website and the user experience. This information is not in any way linked or connected to any personal details or shared by us with any third party.

NameUsageCookie expires after
 _ga  Distinguish users  2 years
 _gid Distinguish users  24 hours
 _gat Throttle request rate  1 minute

For more information on the cookies set by Google Analytics please refer to:
http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

Google has also created their own opt-out plugin which you can get from:
http://tools.google.com/dlpage/gaoptout

Essential Cookies in use on this website
e.g. 76adbb72f665b62b79b9ef402097969b

This website uses a session browser cookie in order for it to function. The browser cookie is simply a random string of characters to identify the visitor. There are no personally identifiable details in the cookie and no real data of use at all. The cookie is marked as a 'session' type of cookie, which means it will expire (be deleted automatically) when the browser is closed or cleaned by the browser after a set period of non-use.